Contact us


    For any After-Sales Service / Consumer Service request regarding a Vulli product (Sophie la girafe or Klorofil) purchased in France, please contact your store / purchasing website. They will handle your complaint directly. Remember to have your proof of purchase (receipt or invoice) with you, as it will be asked for.

    Wishing you a good day!


    The VULLI team


    6-digit number precede by B/N figuring on the toy or the packaging.

    For faster processing, you can send photos of your product by following this link:

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    In conformity with the Law on Information Technology and Liberties of 06/01/78, you have a right of access, opposition and rectification relating to information concerning yourself by writing to Vulli - 1 avenue des Alpes - 74150 RUMILLY – FRANCE

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